Below Explore our FAQ for quick answers! From placing orders to returns and more, find the information you need for a seamless shopping experience on Onlinebasket.com.au. Thank you for choosing us!
If you have any other questions, please just send it to info@onlinebasket.com.au.
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Frequently Asked Questions (FAQ)
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide necessary details and complete your purchase securely.
We accept various payment methods, including credit/debit cards, PayPal and other secure online payment options. You can find the complete list of accepted payment methods during the checkout process.
Yes, shopping on our website is safe and secure. We use industry-standard security measures to protect your personal and payment information. Your privacy and security are our top priorities.
Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase. For exceptional cases, contact our customer support.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to monitor the status and location of your package.
Our return policy allows you to return eligible items within 30 days after receiving your order. Please visit our "Returns & Refunds" page for detailed information on the return process, eligibility criteria, and any associated fees.
At the moment, we only ship within Australia. We're working on expanding our shipping options, so stay tuned for updates.
If you have any questions, concerns, or need assistance, please visit our "Contact Us" page. You can reach our customer support team through the provided contact form or email address. We strive to respond promptly to all inquiries.
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